Changes to Insurance Policy Issuance Rules
Dear colleagues, please note the updates to the rules for issuing insurance policies.
In accordance with the updated regulatory requirements of the National Bank of Ukraine, entering the tax identification number (TIN) of a client into insurance documentation is now mandatory for all cases.
What exactly is changing?
When booking package tours or purchasing insurance separately in our system, it is now required to provide the following information:
- For individuals: Tax Identification Number (TIN).
- For individuals who have officially refused a TIN for religious reasons: passport series and number with the appropriate official note.
- For children under 14: zeros must be entered in the TIN field.
- For foreign citizens: zeros must also be entered in the TIN field.
Why is this important?
These changes are introduced as part of enhanced control over financial transactions and increased transparency in the non-banking financial services market. The presence of a TIN in the policy is a critical requirement for:
- validity of insurance coverage;
- timely insurance payouts in case of an insured event;
- accurate reporting to government authorities.
We highly value our cooperation and kindly ask for your understanding regarding these new regulatory requirements.
The basic tourist package tour departing from Ukraine includes mandatory medical insurance by VUSO Insurance Company
Insurance Program B
COVERAGE AMOUNT: limit of 30,000 or 50,000 units (depending on the selected country)
No deductible
Medical expenses include additional options related to the treatment of Covid-19 — for insured persons who are infected:
- Covid-19 testing for the insured person covered by the insurance company (if negative, the insured pays for the test themselves);
- Outpatient/inpatient treatment of a Covid-19 patient with symptoms – up to 14 days, without quarantine for asymptomatic infected persons;
- Organization and payment of medical evacuation for the insured person;
- Expenses for a return ticket to the insured person’s permanent residence if they missed their scheduled flight.
Age-based loading factors
Insurance for infants is paid additionally — multiplier 3 (more details*)
Children up to 3.99 years old also pay additional insurance — multiplier 3 (more details*)
Children from 4 to 6.99 years pay additional insurance — multiplier 1.5 (more details*)
Children from 7 to 15.99 years pay additional insurance — multiplier 1.25 (more details*)
Ages 60–65.99 — multiplier 1.5 (more details*)
Ages 66–70.99 — multiplier 2 (more details*)
Ages 71–75.99 — multiplier 3 (more details*)
Ages 76–85.99 — multiplier 4 (more details*)
Over 86 — on request
*The final tour cost considering age category multipliers is displayed after recalculation once the application is saved.
Age-based surcharges are applied in the tour currency:
For tours calculated in euros — age surcharges are applied in EUR.
Medical assistance abroad is provided by the international service company NOVA Assistance
24/7 call center. Qualified staff. Organization
of medical care of any complexity.